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Terms & Conditions

Terms & Conditions

1. Acceptance of the Terms

By using Stay Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Agreement"). This Agreement is a legally binding contract between you (the "User") and us (Stay Casino). Please review this Agreement carefully before accessing our platform.

2. Eligibility Requirements

To use Stay Casino, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Not be prohibited from using our services by applicable law
  • Have a valid email address and other personal details as required for account creation

3. Geographic Restrictions

We do not permit users from certain jurisdictions to use Stay Casino, including but not limited to:

  • The United States, its territories, or possessions
  • Other countries restricted by applicable law or regulatory bodies
  • Jurisdictions where our services are prohibited by local authorities

Please check if you can access our platform in your country before registering.

4. Account Registration Rules

When creating an account with Stay Casino, you agree to provide accurate and truthful information about yourself. This includes but is not limited to:

  • Full name
  • Date of birth
  • Email address
  • Other required personal details

You must ensure that all provided information is up-to-date and correct.

5. One-Account-Per-User Policy

Each user can only have one account on Stay Casino. Creating or using multiple accounts for the same person will be considered a breach of these Terms & Conditions, resulting in immediate closure of affected accounts without prior notice.

6. Identity Verification and KYC

We may request additional documents to verify your identity at any time. This includes but is not limited to:

  • Government-issued ID
  • Passport
  • Proof of address

Please cooperate with our verification requests for a smooth gaming experience.

7. Account Accuracy Obligations

You are responsible for maintaining accurate and up-to-date account information, including email addresses and other personal details.

8. Account Security Responsibilities

To ensure the security of your account:

  • Keep your login credentials confidential
  • Regularly review transactions for suspicious activity
  • Immediately report any unauthorized access to our customer support team

Please follow these guidelines to safeguard against potential losses or identity theft.

9. Login Credentials and Password Protection

You are responsible for maintaining confidentiality regarding your username, password, and other secure account information. Stay Casino will not be held liable for loss resulting from weak passwords or compromised login credentials.

10. Restricted Behaviour and Prohibited Activities

Prohibited activities on our platform include but are not limited to:

  • Using a third-party software or system that manipulates gameplay or results
  • Hacking, modifying, or manipulating game outcomes in any way
  • Cheating using external tools or services

Repeating these offenses will lead to immediate account closure and possible further actions.

11. Multi-Accounting and Fraud Prevention

Creating multiple accounts with the intention of defrauding our system is strictly prohibited. Stay Casino uses various anti-fraud measures, including monitoring for duplicate IP addresses and suspicious gaming patterns. Engaging in such activities may result in permanent account closure without refund or prior notice.

12. Bonus and Promotion Rules

Our bonuses and promotions are subject to individual terms, which can be found on our website. Please carefully review the specific conditions associated with each bonus before claiming it.

13. Wagering and Gameplay Conditions

Winning amounts from games will be paid out in compliance with our Terms & Conditions, including but not limited to:

  • Withdrawal limits
  • Winnings taxation obligations
  • Bonus playthrough requirements

Please familiarize yourself with these conditions before playing on Stay Casino.

14. Responsible Gambling Expectations

We aim to provide a safe and enjoyable gaming experience for all users. If you feel the need to restrict your gameplay or seek help regarding problem gambling, please visit our responsible gambling tools section for guidance.

15. Self-Exclusion and Account Restrictions

If you wish to exclude yourself from playing on Stay Casino temporarily (e.g., self-exclude) or permanently close an account due to personal reasons, kindly contact us via customer support with your request.

16. Game Fairness and RNG Systems

All games offered by our platform are developed and tested for fairness using certified random number generators (RNGs). You can find information on the respective game providers and their testing reports in our About Us section.

17. Technical Interruptions or Voided Gameplay

Due to various factors like technical issues, server maintenance, or software updates, Stay Casino may occasionally experience downtime. Loss of access during these instances will not be considered a guarantee of a refund or replacement prize.

18. Suspension or Closure of Accounts

We reserve the right to temporarily or permanently suspend your account in case you engage in prohibited activities or breaches our Terms & Conditions without prior notice. This decision is final, and any disputes regarding this policy must be resolved through our customer support channels.

19. Intellectual Property and Platform Ownership

All rights, titles, and interests in Stay Casino, its content, and software, including but not limited to:

  • Copyright
  • Trademarks
  • Patents

Please note that you are granted a non-exclusive right to use our platform for personal entertainment purposes only.

20. Limitation of Liability

We will not be liable for any claims, demands, or causes arising from your actions on Stay Casino, including but not limited to:

  • Loss of revenue
  • Losses due to account closures or suspension
  • Damages resulting from third-party breaches

Your use of our platform is at your own risk.

21. Modification of Terms

These Terms & Conditions may be amended by us at any time without prior notice. Please review this page regularly for updates, as continued usage will imply acceptance of changes to the Agreement.

22. Contact or Support Guidance

If you have questions about these terms or concerns regarding our platform's operation, please reach out through our customer support channels:

  • Email
  • Live chat
  • Phone (if available)

Please note that your access and usage will be governed by applicable law in force at the time.